Privacy Commitment

Data We Gather

We gather and manage various personal information types, including:

How Arnold Uses Your Data

Your personal information is utilized for these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity to confirm you meet our rental criteria. Our team streamlines the vehicle collection and return procedures for your convenience. We also manage payment processing, including deposits and any applicable charges.
• Client Engagement (Legitimate Interest/Contract Fulfillment):
  • Providing booking confirmations, service updates, and essential rental information. Addressing your questions and offering customer support. Informing you of any changes to our services or policies.
• Marketing Permissions and Justification:
  • We will send promotional offers, newsletters, and service updates only with your consent or legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Assessing website interactions to refine user experience and functionality. Gathering insights to improve our vehicle offerings and overall services.
• Legal Obligations and Compliance Standards:
  • Adhering to applicable legal and tax obligations. Safeguarding against fraud to maintain service integrity. Addressing disputes and upholding our terms of service.

Information Exchange

Sharing Your Personal Information

• Service Partners: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are required to safeguard your data.

We do not share your personal information for marketing purposes.

Data Protection

At Arnold, we prioritize the security of your personal information by employing technical and organizational safeguards against unauthorized access, changes, disclosure, or loss. Our measures include encryption, access controls, secure servers, and routine security evaluations. However, no method of online transmission or electronic storage can guarantee absolute security.

Data Retention Policy

At Arnold Car Hire, we retain your personal information only for the duration necessary to achieve the purposes for which it was gathered, including compliance with legal, accounting, and reporting obligations. The length of retention may differ based on the type of information and the context in which it was processed.

Your Data Rights

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your personal information with us.

Contact us below to exercise your rights.

Cookies and Data Tracking

Arnold employs cookies and similar technologies to improve your browsing experience, assess site traffic, and tailor content to your interests. You have the option to adjust your cookie preferences via your browser settings, allowing for a more customized interaction with our site.

Policy Changes

This Privacy Policy may be revised from time to time to address changes in our practices or legal obligations. Any updates will be documented on this page, along with a new "Last Updated" date. We recommend checking this policy periodically to stay informed about our privacy practices.

Reach Out to Arnold

For inquiries regarding our Privacy Policy or data practices, please reach out: